Hotel Duty Manager Full Time

Hotel Duty Manager

We are looking for a Duty Manager with food and beverage experience.

You will report to the Hotel General Manager. You will oversee the running and key functions of the hotel while supporting the Heads of Departments in their roles.

Duties:

• Oversee the operations of the Hotel on a day to day basis.
• Ensure quality and standards are met consistently.
• Anticipate guest needs, and proactively manage their expectations.
• Assist with the management of the hotel’s daily operations, ensuring delivery of exceptional guest service from each department.
• Ensure prompt resolution of customer issues.
• Have full knowledge of the hotel and all departments.

You The Candidate:

• Have min 2 year experience as a duty manager or similar role within the Hospitality Industry.
• Possess excellent customer service skills
• Be passionate about guest experience
• Knowledge of cash management and bookkeeping procedures.
• Strong organisational skills.
• Hands on approach, with can do attitude
• Availability to work in shifts including weekends
• Can lead and motivate a team
• Highly motivated and have great management & communication skills
• Be capable of excellent up selling all areas of the Hotel

Tagged as: duty manager