Customer Service Advisor

  • Full Time
  • Belfast, UK
  • Post Date: July 18, 2018
  • Apply Before: September 14, 2018
Job Detail
  • Salary 16000--17000
  • Company Website www.premierepeople-ni.com
  • Job Title Customer Service Advisor
  • Job Location Belfast, UK
  • Company Name Premiere people
Job Description

Customer Service Advisor – Belfast

 

Our client is a Leader within their field and Premiere People NI are proud to be assisting them with their recruitment process in Belfast. We are now actively seeking experienced customer service advisors to join their growing team in Belfast. This is a rare and exciting opportunity to join a growing team with career progression opportunities with no sales involved.

 

Customer Service Advisor The Role:

To work on behalf of the client and answer all queries regarding their accounts over the phone within NI
Ensure customers are 100% satisfied with your service and ensure queries are dealt with quickly and professionally
Keep customers details up to date and ensure they pass security details before issuing any information
Call customers back if necessary and ensure their requests are complete and closed
Work well within your team and work together to ensure customers are satisfied
Ensure all administration is up to date

 

Customer Service Advisor Skills:

You must have at least 6 months customer service experience either face to face or over the phone
Excellent listening and communication skills
Have a great desire to help customers and go the extra mile for customers
Professional at all times and a good team player
Be flexible to work shifts and some weekend work (fixed rota)
Able to start work within the next two weeks

 

Salary will be up to £16.5k per annum and will rise with progression

 

To apply please submit your CV via the link provided.