About the Role

<p><strong>Deployment&nbsp;Engineer</strong></p> <ul> <li>Contract</li><li>Location: Antrim</li><li>Salary: &#163;14.35&nbsp;per hour DOE</li></ul> <p>We are excited to offer the opportunity for Desktop Rollout Engineers to join a dynamic IT Support project across Northern Ireland. This role involves working with a local IT Support organisation to deploy server and switch installations efficiently and effectively, ensuring high standards of technical support and customer service.</p> <p><strong>Day-to-day of the role:</strong></p> <ul> <li>Deploy desktop devices multiple sites in Northern Ireland, requiring travel.</li><li>Handle the decommissioning of old hardware and installation of new equipment, including conducting equipment audits.</li><li>Follow installation guidelines meticulously and provide end-user familiarisation with new equipment.</li><li>Maintain excellent customer service standards and ensure adherence by other engineers.</li><li>Implement and adhere to Asset Management processes and procedures.</li><li>Distribute tasks among team members and act as a technical escalation point to resolve installation issues.</li><li>Collaborate with project managers to establish effective shift patterns and ensure smooth operation.</li><li>Work closely with company escalation points to ensure seamless handover of issues and maintain customer satisfaction throughout the rollout process.</li></ul> <p><strong>Required Skills &amp; Qualifications:</strong></p> <ul> <li>Profound knowledge of Windows 10/11.</li><li>Skilled in auditing PCs and installing software on replacement systems.</li><li>Strong troubleshooting abilities with the mentioned software.</li><li>Capability to work independently without supervision.</li><li>Excellent customer interaction skills.</li><li>Must have a valid driver's license.</li></ul> <p><strong>Benefits:</strong></p> <ul> <li>Competitive hourly rate.</li><li>Opportunity to work on a significant regional project.</li><li>Exposure to diverse technical environments and challenges.</li><li>Supportive team and management.</li></ul> <p>All candidates must demonstrate a pre-existing right to work in the UK. Documentary proof may be requested at the interview stage.</p> <p>To apply for the Desktop&nbsp;Rollout Engineer position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.</p> <br />