About the Role

<p><strong>Technical Support Engineer – Boilers &amp; Renewables</strong></p> <p>Job Title: Technical Support Engineer – Boilers &amp; Renewables</p> <p>Job reference Number: </p> <p>Office Based: Lisburn</p> <p>Basic Salary: &#163;40,000 - &#163;45,000 </p> <p>Benefits: Comprehensive benefit package</p> <p>The role of the Technical Support Engineer – Boilers &amp; Renewables will involve:</p> <ul> <li>Technical Support Engineer dealing with a range of heating solutions such as boilers, heat tanks and renewable heat pumps</li><li>The majority of your time will be acting as first line technical support to merchants, contractors, installers and housing associations for all queries relating to central heating products </li><li>The remainder of your time offering technical support to internal stakeholders </li><li>Fielding inbound telephone queries and provide appropriate solutions </li><li>Carry out product training and familiarisation for both colleagues and customers</li><li>Prompt and accurate reporting to the Customer Care Manager</li><li>Ensure compliance with health and safety procedures </li></ul> <p>The ideal applicant will be a Technical Support Engineer – Boilers &amp; Renewables with:</p> <ul> <li>Must have experience within the plumbing, heating and renewables sector</li><li>Would be ideal to have knowledge specifically in renewables, heat pumps and air sourced heat pumps however open</li><li>May be open to one of the following or closely related: engineer, installer, technical support, technical engineers, technical advisors, </li><li>Positive telephone manor with the ability to resolve customer queries in a professional manor</li><li>IT literate (Microsoft Office) </li><li>Excellent communication skills both written and verbal </li><li>Stable career history</li></ul> <p>Mitchell Maguire is a specialist technical construction recruitment consultancy, dealing exclusively with technical construction jobs, technical construction vacancies and specification positions within: Technical Support Engineer, Technical Advisor, Technical Support, Engineer, Consultant, Support, Boilers, Cylinder, Water Heating Systems, Heat Pumps, Air Source Heat Pump, Renewables, HVAC, Domestic Boilers, Plumbing &amp; Heating, Merchants, Installers, Contractor, Location: Lisburn Office</p>