Service Engineer

About the Role

Service Engineer (International Travel)

Location: Dungannon, County Tyrone, N.Ireland 

Salary: £40k basic - £60k-£70k OTE

Overview:

First Military Recruitment are currently seeking a Service Engineer on behalf of one of our clients.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

• Install and commission ground support equipment.
• Maintain and service product range.
• Fix any problems that are within warranty.
• Report any warranty issues back to office.
• Provide supervisory and technical support to colleagues and communicate with staff at all levels.
• Ensure that guidelines and standards of work expected are understood and met.
• Ensure that follow-up work requirements are referred back to the appropriate staff to enable necessary action and recommendations to clients.
• Maintain a professional appearance and manner at all times, consistent with client and company expectations, and in doing so help to promote the image of the company.
• Set a good example to colleagues by observing and obeying all company rules and regulations, complying with all site regulations and safeguarding company property.
• Complete all necessary documentation promptly and in accordance with guidelines or schedules issued (including time sheets, staff expense claims and site reports.).
• Attend all training courses and meetings as required.
• Provide support to management and colleagues.
• Observe and adhere to company health & safety guidelines contributing to a healthy and safe working environment.
• Adherence to ISO 9001 quality management system.
• Adherence to company health and safety procedures.
• Maintain a clean and tidy works area.

Skills and Qualifications:

• Proven technical competence and experience with equipment maintenance.
• The ability to read and interpret technical documents such as engineering documents, operation and maintenance instructions.
• Previous experience of working within a service organisation.
• Relevant industry experience and ability to learn new systems.
• Has proven literacy and numeracy skills.
• Qualified in an engineering or IT discipline, or hands on engineering experience in electro-mechanical engineering.
• Able to communicate problems/issues with all team members.
• Ability to work on your own or as part of their team.
• Ability to adjust to change.
• Ability to fault find, trouble shoot, diagnose and resolve issues.
• Comply with quality regulations & standards.
• Clean current driving licence.
• Available to work flexible hours when require.