Property Management Agent/Administrative Assistant

About the Role

We are seeking a dedicated Property Management Agent/Administrative Assistant to join our team. This role offers an excellent opportunity for individuals with a passion for property management and administrative support. The successful candidate will be responsible for assisting with daily property operations, providing exceptional customer service, and ensuring smooth administrative processes.

12-16 hours per week. Must be able to cover holiday periods (to be agreed)

Duties

• Manage property listings and tenant information using Rentman software, ensuring data accuracy and confidentiality, training will be given.
• Handle incoming calls with professional phone etiquette, addressing tenant queries and scheduling appointments
• Assist in the preparation of lease agreements, renewal notices, and other documentation
• Conduct data entry tasks related to rent payments, maintenance requests, and property inspections
• Support the leasing process.
• Organise and maintain electronic and physical filing systems for efficient document retrieval
• Coordinate maintenance requests and liaise with contractors to ensure timely resolution of issues
• Provide general administrative support

Requirements

• Experience: Experience in property management, or real estate a bonus but not essential. A minimum of 2 years office administration or office support.
• Skills: Proficiency in computer skills, Excel, Word and Outlook. Strong organisational skills.
• Soft Skills: Strong conflict-resolution abilities, time management, and clear communication.