Library Assistant

About the Role

Library Assistant

An exciting opportunity has arisen for a Library Assistant, to join a leading organisation based in Belfast.

This is a Part-Time, Temporary Position with an immediate start.

Working hours: Mondays: 5pm – 9pm, Tuesdays: 9am – 1pm and Wednesdays: 9am – 1pm (12 hours per week) – there will be a requirement to undertake evening duty once a week (until 9pm) additional evening duty may occasionally be required.

With an hourly rate of £13.98 per hour.

A Basic Enhanced Check will be required.

Job Role:

You will be responsible for assisting in the efficient day to day operation of the library issue desk. To contribute to the effective delivery of a high-quality library service, using initiative to resolve any borrowing and access issues as necessary.

Essential Criteria:

• Previous experience of working in a library as well as face-to-face customer service experience.
• 5 GCSE passes at Grade C or above (or equivalent qualifications) to include qualifications that demonstrate literacy/proficiency in English Language and Numeracy.
• Cash handling experience.
• Experience of working with an automated library system.
• Knowledge of the Dewey Decimal Classification system.
• Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels.
• Excellent interpersonal and organisational skills.
• Ability to work on your own initiative as well as part of a team.

Main Duties and Responsibilities:

• Staff the library’s issue desk; operate the Library Management System (WorldShare Management Services), to issue, discharge, renew items, register users and collect fines, as well as carry out searches and maintain records in accordance with procedures
• Provide proactive assistance to users in the general use of library services and facilities
• Answer library enquiries from users in person, by telephone and by e-mail
• Offer basic advice and guidance on selecting, locating and accessing appropriate resources on reading lists and for use in assignments/research
• Offer basic instruction in the use of the library’s collection of electronic resources; including e-journals, eBooks and academic databases and refer complex queries to the appropriate member of senior staff
• Offer basic guidance on copyright in relation to the use of library materials (print and electronic) ensuring compliance with statutory and licence obligations
• Offer basic guidance to in order to support best practice in academic writing
• Proactively advise library users on their rights and responsibilities in relation to library rules and policies including fines, overdue or lost items and the appropriate use of library facilities
• Accurately handle and record the receipt of all monies collected in the day-today operation of Library services, till reconciliation and cashing up
• Maintain the order and organisation of Library resources using the Dewey Decimal Classification System, including shelving, tidying and weeding of books and periodicals, and other library material
• Ensure that administrative and clerical routine duties are carried out accurately and efficiently. These may include photocopying, preparing resources for user access, assisting with the processing of new materials for addition to stock, processing library borrower cards, stock inventory, recording the door count, word processing and undertaking any other related activity