About the Role
Our client, a well-established and growing logistics business based in Antrim, is seeking an experienced Freight Forwarder to join their busy operations team.
This is an exciting opportunity for a motivated and customer-focused individual who enjoys working in a fast-paced environment. You will play a key role in coordinating shipments from initial booking through to final delivery, ensuring customers receive a professional and efficient service at every stage of the process.
Key Responsibilities
- Manage freight movements from booking through to successful delivery.
- Coordinate road, sea and air freight shipments both domestically and internationally.
- Liaise with customers, hauliers, carriers, shipping lines and overseas agents.
- Obtain competitive freight rates and prepare accurate quotations for customers.
- Prepare and process all relevant shipping and customs documentation.
- Monitor and track shipments, providing proactive updates to customers.
- Resolve operational issues, delays and customer queries promptly and professionally.
- Maintain accurate shipment records and internal systems.
- Build and develop strong working relationships with customers, suppliers and logistics partners.
- Work collaboratively with colleagues across the business to deliver exceptional customer service.
About You
We are keen to speak with candidates who have:
- Previous experience within freight forwarding, logistics, transport or supply chain operations.
- Knowledge of road, sea and/or air freight processes.
- Excellent organisational skills with strong attention to detail.
- Strong communication and relationship-building abilities.
- The ability to manage multiple shipments and prioritise workload effectively.
- A proactive and solutions-focused approach to problem-solving.
- Good IT and administration skills.
- The ability to work independently while contributing positively within a team environment.
What's on Offer?
- Opportunity to join a well-established and reputable business.
- Varied and fast-paced role with plenty of customer interaction.
- Supportive and collaborative team environment.
- Competitive salary and benefits package.
- Career development opportunities within a growing organisation.
If you have experience within freight forwarding and are looking for your next challenge with a successful Antrim-based employer, we'd love to hear from you. Apply today for a confidential discussion.
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Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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