Domestic Loss Adjuster

About the Role

Covering Scotland and Northern Ireland | Home/Field-Based
£40,000–£50,000 + £500 Monthly Car Allowance + Annual Bonus

Are you an experienced Domestic Loss Adjuster who still enjoys the job but is tired of feeling like you are simply ticking boxes?

Would you like the freedom to manage your own time, properly investigate your claims and work for a growing independent business where your experience and ideas will genuinely be valued?

CKB Recruitment is delighted to be working with an ambitious independent loss adjusting firm that has built an excellent reputation for delivering high-quality, customer-focused claims solutions.

Following continued growth, they are now looking for an experienced Domestic Loss Adjuster to join their team, covering Scotland and Northern Ireland.

This is a home-based field role offering plenty of autonomy, supported by a highly experienced and approachable team.

You will manage a varied caseload of domestic property claims, handling each case from initial instruction through to settlement. You will be trusted to organise your own diary, make sound technical decisions and provide the level of service that policyholders and clients deserve.

Every day will be different, with the opportunity to investigate losses, solve problems and help customers through what can often be a stressful and difficult experience.

Your responsibilities will include:

• Managing a varied caseload of domestic property claims
• Carrying out site visits across Scotland and Northern Ireland
• Investigating the circumstances and cause of each loss
• Assessing policy coverage, damage and potential claim values
• Producing accurate, detailed and timely reports
• Maintaining appropriate reserves and keeping all parties updated
• Liaising with policyholders, insurers, brokers, contractors and specialist suppliers
• Negotiating fair and appropriate claim settlements
• Identifying potential fraud, recovery and subrogation opportunities
• Delivering excellent customer service throughout the claims journey
• Managing your workload effectively and meeting agreed service standards

You will need previous experience working as a Domestic Loss Adjuster and should be comfortable managing claims independently in the field.

You will also need:

• Strong technical knowledge of domestic property insurance claims
• Experience managing household property losses
• Excellent investigation and decision-making skills
• The ability to produce clear, professional and technically accurate reports
• Strong communication and relationship-building skills
• A compassionate and customer-focused approach
• Good organisation and diary-management skills
• The confidence to work autonomously while remaining part of a supportive team
• A full UK driving licence
• The flexibility to travel throughout Scotland and Northern Ireland

Professional insurance or loss adjusting qualifications would be welcomed but are not essential where suitable experience can be demonstrated.

• Salary of £40,000–£50,000
• £500 per month car allowance (£6,000 per annum)
• Annual bonus
• Home-based working
• Autonomy to manage your own diary and caseload
• Support from an experienced and collaborative team
• The opportunity to join a successful independent business at an exciting stage of its growth

This is a fantastic opportunity for a capable Domestic Loss Adjuster who takes pride in delivering quality work and wants to become an important part of a business where people are trusted, supported and genuinely valued.

Apply now for a confidential discussion.