About the Role

Texthelp is hiring a Customer Support Specialist to help our users get the most from our assistive technology products. You will handle queries via phone, email, and live chat.

Requirements

• 1+ years customer support experience
• Empathetic and patient communication style
• Strong written and verbal English
• Ability to learn software quickly
• Experience with CRM tools a plus

About Texthelp

Texthelp is a global leader in assistive technology, headquartered in Antrim. Our products help millions of people with dyslexia and literacy challenges.

Skills