About the Role

<p><strong>Customer Service Administrator </strong></p> <p><br /></p> <p>My client is a well-established and growing business, proudly working with a wide range of leading manufacturer approvals and insurance partners. Due to continued growth, they are looking for a professional and customer-focused Customer Adviser to join their team in Portadown.</p> <p><br /></p> <p>This is an excellent opportunity for someone with strong communication skills who enjoys delivering outstanding customer service in a fast-paced environment.</p> <p><br /></p> <p>Working Hours: 8am-5pm or 8.30am-5.30pm and 4.30pm finish on a Friday.</p> <p><br /></p> <p>Salary: &#163;13-&#163;14 per hour depending on experience</p> <p><br /></p> <p>The Role</p> <p><br /></p> <p>As the first point of contact for our customers, you will:</p> <p><br /></p> <ul> <li>Manage customer enquiries by phone, email, and in person</li><li>Keep customers updated throughout the process</li><li>Liaise with insurers, engineers, and workshop teams</li><li>Schedule bookings and coordinate appointments</li><li>Maintain accurate customer records and job updates</li><li>Deliver a high standard of customer care at every stage</li></ul> <p><br /></p> <p>What We’re Looking For</p> <p><br /></p> <ul> <li>Previous customer service or adviser experience preferred</li><li>Excellent communication and organisational skills</li><li>Confident telephone manner and IT skills</li><li>Ability to work well under pressure</li><li>Positive, professional, and team-focused attitude</li></ul> <p>What is on Offer</p> <p><br /></p> <ul> <li>Attractive salary package</li><li>Bonus scheme</li><li>Career development opportunities</li><li>Supportive team environment</li><li>Modern working facilities</li><li>Full training provided</li></ul> <p><br /></p> <p><br /></p> <br />