About the Role
Temporary Clinical Support Administrator
Location: Belfast
Duration: Temporary contract, initially 2 months
Hours: Monday to Friday 37 hours, 9am-5pm
Pay Rate: £14
The Opportunity
We are recruiting on behalf of our client for a Temporary Clinical Support Administrator to provide essential administrative support to a busy and fast-paced counselling service. This is an initial 2-month temporary assignment with an immediate start available.
The successful candidate will play a key role in supporting service delivery, ensuring the smooth coordination of client appointments, administration processes, communication management, and record keeping within a confidential healthcare environment.
Key Responsibilities
- Provide professional and confidential administrative support to the counselling service.
- Manage referrals, appointments, waiting lists, and client communications.
- Maintain accurate records using internal client management systems.
- Respond promptly and professionally to telephone, email, and written enquiries.
- Coordinate appointments and diaries for counselling staff and associate counsellors.
- Prepare reports, correspondence, spreadsheets, presentations, and other service documentation using Microsoft Office applications.
- Support data collection, reporting requirements, and audit preparation.
- Assist with petty cash administration, invoicing, and general office procedures.
- Welcome clients and visitors, ensuring a professional and supportive service environment.
- Organise meetings, take minutes, and support service events as required.
- Ensure compliance with data protection, confidentiality, health and safety, and organisational procedures.
Essential Criteria
Applicants must be able to demonstrate:
- A minimum of 12 months' administrative experience in a busy office environment.
- Experience using information management systems and maintaining accurate records.
- Strong organisational skills with excellent attention to detail.
- Experience producing reports and managing competing priorities to meet deadlines.
- Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Minimum of 5 GCSEs (or equivalent), including English Language and Mathematics.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- A flexible and professional approach to work.
Desirable
- Experience within healthcare, counselling, mental health, social care, or a third-sector organisation.
- Experience managing client appointments or referrals.
- Knowledge of GDPR and confidentiality requirements.
To apply, please submit your CV demonstrating how your skills and experience meet the requirements of the role.
Interested in this role?
Apply for Administrator at Reed directly on their website.
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