Sales Assistant Full Time

WineFlair Sales Assistant Job Description:

As a Sales Assistant at WineFlair, you will be an integral part of our team, dedicated to providing excellent customer service, upholding store standards, and complying with legal regulations, particularly our Challenge 21 Policy.

Responsibilities:

• Greet and assist customers, offering guidance and advice on our products.
• Process sales transactions while handling cash and card payments.
• Enforce the Challenge 21 Policy for the sale of all age restricted products including alcohol sales by complying with I.D. checks.
• Maintain a clean, organized store environment.
• Stock shelves and manage inventory levels.
• Collaborate with the Store Manager and Area Manager on store operations.
• Handle customer inquiries and issues with professionalism.
• Participate in store merchandising and promotions.
• Ensure the safety and security of the premises at all times.

Desirables:

• Pursue or hold a WSET Foundation Certificate, enhancing product knowledge, especially in wines.
• Basic knowledge of cash handling and POS systems.

Qualifications:

• Strong communication and interpersonal skills.
• Experience in a retail environment preferred.
• Flexible work schedule, including evenings and weekends.
• Detail-oriented, especially regarding legal compliance and store standards.
• Enthusiastic, customer-oriented approach.

This role offers you the opportunity to develop your skills and knowledge in retail and customer service within a dynamic team environment, focusing on delivering quality service and maintaining the high standards of WineFlair Stores.