Department: Sales
Reports To: Sales Manager
Job Overview:
We are seeking a dynamic and motivated Front of Office Sales Person to join our team. This role is pivotal in creating an exceptional first impression for our clients and driving sales through outstanding customer service. The ideal candidate will have a passion for sales, excellent communication skills, and the ability to build relationships with customers.
Key Responsibilities:
Greet and assist customers as they enter the office, providing a welcoming and professional environment.
Understand customer needs and offer appropriate products and services to meet those needs.
Maintain a thorough knowledge of the company’s products and services to effectively address inquiries.
Process sales transactions accurately and efficiently using the POS system.
Handle customer complaints and inquiries with professionalism, ensuring a positive customer experience.
Collaborate with the sales team to achieve sales targets and objectives.
Monitor inventory levels and assist with stock management.
Participate in promotional events and marketing activities to drive sales.
Maintain a clean and organized front office area.
Provide feedback to management regarding customer preferences and trends.
Qualifications:
Proven experience in a sales or customer service role, preferably in a front office setting.
Strong interpersonal and communication skills.
Ability to work effectively in a fast-paced environment.
Proficient in using computer systems and software, including POS systems and IOS (Apple)
Strong problem-solving skills and the ability to handle difficult situations with grace.
A positive attitude and a team-oriented mindset.
Desired Attributes:
Enthusiastic and self-motivated.
Detail-oriented with excellent organizational skills.
Ability to work flexible hours, including weekends and holidays if necessary.
A commitment to providing excellent customer service.
Benefits:
Competitive salary and performance-based incentives.
Opportunities for professional development and career advancement.
Tagged as: front office, sales
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