Damage Technician

This job has been Expired
Job Detail
  • Salary 18000--20000
  • Company Website Premiere people
  • Job Title Damage Technician
  • Job Location Belfast, UK
  • Company Name Premiere peole
Job Description

Damage Technician

My client is a well established company based throughout the UK. Due to winning new contracts a new position has arisen in NI for a Damage Technician (fire & water) to join their team in Belfast. This is a great opportunity to join an expanding team with great potential.

JOB MISSION – Damage Technician

To provide the best solution to all water, fire & accidental damage domestic and residential commercial instructions received by the Company. To ensure that the Company’s equipment and services are delivered to the customer in a friendly and efficient way establishing strong relationships with our customers ensuring the highest standards of customer service are consistently delivered within agreed service level agreements

KEY ACTIVITIES – Damage Technician

  • Attending all new jobs allocated by dispatch and Team Managers to include all domestic and commercial perils
  • Identify and follow through on new business opportunities in area
  • Ensuring Company and quality procedures are adhered (Simplicity, Health& Safety, Quality Procedures)
  • Carry out moisture surveys and drying techniques as required
  • Prepare equipment for use and ensure instruments used are calibrated
  • Liaise with customers/loss adjusters/builders/insurance companies/policy holders etc
  • Reviewing and making recommendations for new methods and techniques with Team Manager sharing knowledge and experience
  • Ensure van is equipped, clean and serviced according to manufacturer’s guidelines
  • Ensure ‘live time’ inputting of reports in line with quality procedures
  • Update ‘live jobs’ on a weekly basis
  • Ensure own, and others, health and safety and ensure that technicians are fully trained on all aspects relating to their role
  • Maintain a visit log for monitoring of jobs and effective forward bookings
  • Organising and supervising subcontractors or additional technicians/agency labourers
  • Continue professional development through the Gateway to Success framework achieving a  minimum standard of Proficient as detailed

KNOWLEDGE

  • Building knowledge
  • Mould/bacteria
  • Company products and services
  • Technical  (water and fire, accidental damage restoration)
  • Competitor awareness
  • Psychrometrics
  • Simply Field
  • Understanding of Profit and Loss and Cost Control
  • Ability to up sell

Skills – Damage Technician

  • Specialist Knowledge
  • Health, Safety and Quality
  • Business Focus
  • Customer Focus
  • Learning and Improving
  • Teamwork
  • Adaptability
  • Communication
  • Planning and Organising
  • Problem solving /decision making
  • Good general education
  • GCSE English / Mathematics
  • Working through the relevant Pathways on the MCS Learning Zone
  • BDMA Technician (desirable)

Salary will depend on experience with additional company benefits that will be discussed at interview such as company van, phone etc.

To apply please submit your CV via the link provided.