Customer Service Advisor – Bangor (Part Time)

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Job Detail
  • Salary --
  • Company Website www.teleperformanceukcareers.co.uk
  • Job Title Customer Service Advisor - Bangor (Part Time)
  • Job Location Bangor, UK
  • Company Name Teleperfomance
Job Description

Customer Service Advisor Bangor

Contract-Permanent

Salary-Up to £16,087 per annum pro rata

Hours -12

Shifts -1 x 3 hour shift between Monday – Friday, 8am – 11pm or Saturday between 6pm – 11pm and 1 x 9 hour shift on Sunday flexible between 7am – 11pm

Training -5pm – 11pm from Friday 20th – Friday 27th October.

Start Dates – Various start dates available

Customer Service Advisor Role

Our callers want to talk to people with personality. People who’ll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business.

You will be working for an exciting and innovative Market Leading Energy company, providing customers with great customer service. Your role would involve acting as the first point of contact for customers via telephone and handling everything from general enquiries to customer resolution. The primary purpose of the Customer Service Advisor is to take inbound customer calls and providing an out of hours service. Applicants must demonstrate a flexible approach and be prepared to work shifts within the campaign operational hours. You will receive your rota up to 4 weeks in advance.

Customer Service Advisor, we offer excellent benefits such as

Free on-site parking
28 days’ annual leave along with length of service days
Childcare vouchers
Reward and Recognition programme
Annual salary reviews
Career progression
Discounts with local and national retailers
For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work.

Who are we?

Teleperformance is the Worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the world since 1978, and every year we interact with more than 35% of the world population.