Customer Service Administrator – Jobs in Belfast
We are seeking a Customer Service Administrator to work for a well established company based in Carryduff. This is a full time position and ideal for those looking to progress in their career.
Customer Service Administrator Duties:
To assist in the smooth running of the Service Department, to meet customer demands.
Administration including daily bookings from sales reps customers via email, phone and preparing customer monthly service record and dockets.
Customer support including monthly reports for customers, providing them with training certificates.
Maintaining supplies (ordering consignment notes, service record paper, A5 paper, consignment note paper, labels)
Dealing with NIEA queries.
Consignment Paperwork for other Belfast location, booking deliveries and liaising with Compliance Manager for analysis
Responding to Insurance requests, Health & Safety questionnaire and New Supplier Questionnaires as and when required.
Administration support for tender preparation.
Arranging hire equipment from supplier
Duty of Care pack – keeping the pack up to date.
Customer Service Administrator Skills:
Ideally you will have at least 1 years experience as an office administrator and working in a busy office environment
Experience in taking customer orders/bookings and raising dockets for them onto the system
Have excellent experience at customer service or account management
Able to work on different duties while under pressure
Good team player as well as working on own initiative
Salary will be £18k per annum and will also come with additional company benefits
Hours of work Monday – Friday 8.30 am – 5.00 pm. The company is registered with Employers for Childcare.
To apply please submit your CV via the apply button