We are actively seeking an experienced credit controller to work for a well known company based in Belfast. This is a fixed term contract for 9 – 12 months that may also become permanent.
We are seeking to recruit an experienced, motivated and enthusiastic Credit Controller. The person should have significant relevant experience in the credit control role, with a detailed understanding of debt chase protocol. They should have a proven track record of effective negotiation with customers, be IT literate, with experience of working in a high volume environment and working to KPIs. The role requires the ability to take responsibility and work autonomously from the outset, managing both inbound and outbound calls relating to accounts and payments (with both customers and third party agencies). The successful candidate will have strong customer service skills
Key elements of the role include:
Make outbound and inbound calls to customers in line with company procedure to discuss accounts and arrange payment.
Manage a debt list portfolio.
Ensure that all debt management activities adhere to Regulatory Codes of Practice, Data Protection and in-house procedures.
Monitor and action system To Dos as required and in line with targets.
Update customer contacts on the in house billing system.
Significant relevant experience in a credit control role.
Detailed understanding of debt chase protocol.
Experience of effective negotiation with customers in difficult situations.
Experience of working in a busy, high volume environment and working towards KPIs.
IT literate, particularly in MS Office.
Salary will depend on experience and will be around £18k to £20k with additional company benefits.
To apply please submit your CV.
Tagged as: credit control